Frequently Asked Questions
Everything you need to know about shopping for your home at About Living.
What are your standard delivery times and costs?
We offer standard delivery within 3-5 working days. Shipping is free on all orders over £50, while a flat rate of £4.95 applies to orders below this threshold. Express next-day delivery options are also available at checkout.
What is your return policy for home decor and furniture?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange, provided they are in their original packaging and resaleable condition.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timeframes vary by country and will be calculated automatically at the checkout stage based on your location.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website where you can monitor your parcel's progress in real-time.
Are your products covered by a warranty?
All our products come with a standard 12-month manufacturer’s warranty against defects in materials and workmanship. Some furniture items may carry extended warranties, which will be specified on the individual product page.